Computer Support of San Diego Receives Outstanding Reviews For IT Support Services
Computer Support of San Diego Receives Outstanding Reviews For IT Support Services
San Diego, California (PRWEB) January 15, 2012
Computer Support of San Diego, San Diego’s leading provider of San Diego IT Services, San Diego IT Consulting and San Diego IT Support announced today it received outstanding ratings from their IT Support customers in a recent independent customer satisfaction survey.
In the survey, conducted by an outside agency in the Winter of 2011, customers gave consistently high ratings to all aspects of Computer Support of San Diego’s IT Support services, including reliability, performance, quality, flexibility, and value. Customers expressed particularly high satisfaction with their set-up experience, with a 97% approval rating, and with Computer Support of San Diego Customer Service and Support (CSS), at 95%. The survey respondents gave their overall Computer Support of San Diego experience a 92% positive rating. The survey write-in responses reflected customer pleasure with Computer Support of San Diego.
IT Support Services from Computer Support of San Diego provide a reliable, cost-effective alternative to hire additional employees. Computer Support of San Diego is flexible enough to work with existing IT Staff or function as a complete outsourced department.
The Computer Support of San Diego survey is one method Computer Support of San Diego’s award-winning customer service & Support (CSS) team collects and acts upon customer feedback. With this additional round of customer feedback, Computer Support of San Diego’s best of breed IT Support Services is again validated by the overwhelmingly positive response of the surveyed IT Support customers. The CSS team received between 90% and 100% positive ratings in the areas of professionalism, knowledge, responsiveness, timeliness, accuracy, and clarity in the study.
The Computer Support of San Diego Customer Service and Support team provides outstanding assistance to customers across the Computer Support of San Diego portfolio, which in addition to Computer Support of San Diego Voice includes hosted communications, collaboration, compliance & security, and infrastructure solutions.
About Computer Support of San Diego:
Computer Support of San Diego delivers the best possible combination of infrastructure, services and support for small businesses in Southern California. Computer Support of San Diego has been San Diego’s leading provider of San Diego IT Services, San Diego IT Consulting and San Diego IT Support for over 10 years. Computer Support of San Diego provides live support onsite, remote or phone based 24 hours a day, 7 days a week. Customers can speak to a local engineer located here in San Diego and if needed have that engineer onsite in less than 60 minutes. Computer Support of San Diego can fix most problems remotely, so that customers can be back up and running without having to wait for a technician to come to a customer’s office. Computer Support of San Diego can help with server, desktop and network issues. For immediate emergencies their engineering staff is available to respond by emailing support(at)supportsd(dot)com or by calling 858-384-0981.
Computer Support of San Diego
4445 Eastgate Mall
Suite 200
San Diego, California 92121
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